What information do we collect from you? Why?
We May Collect Your Name, Address and Phone Number. When you shop on our web Site, we will request your name, street address, telephone number or other "real world" contact information. We use this information to complete your purchases from and to support your use of the dkelan.com web site and to comply with any requirements of law. This information may also be used for mailing you information on future DK ELAN promotions or catalogs. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the support of your use of the dkelan.com web site.
What are cookies? Why do we use them?
How do we protect the information we collect?
We offer secure web pages to collect certain kinds of user information, and when that information needs to be stored, it is kept in a secure encrypted database format. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented through our web site processes reduce the likelihood of security problems to a level appropriate. The servers for the Dkelan.com site use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, and AOL's browser, so that only Dkelan.com can read a customer's personal information when it is being transmitted over the Internet.
How long do we keep user information?
We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.
Your consent to this policy
If you have a privacy question
If you need to contact an DK ELAN representative for any questions regarding privacy or security, please utilize our Contact Us form or call 1.847.272.5007 M-F 10 am - 7 pm CST to reach a Customer Service Representative.